SavZen Terms & Conditions

These terms and conditions govern your use of SavZen and our services. By using our platform, you agree to these terms.

Last Updated: Mar 07, 2026 Legally Binding User Protection

Clear, fair terms designed to protect you and our community

SavZen.com is operated by Curious Labs Ltd, a company incorporated in England and Wales under company number 13226205, with its registered office at Office 749 182-184 High Street North, East Ham, London, United Kingdom E6 2JA. We believe in transparency. These terms outline your rights and responsibilities when using SavZen.

Your Account

Guidelines for creating and maintaining your SavZen account securely.

ZenPoints & Rewards

How our ZenPoints system works and what you can expect from our reward programs.

User Conduct

Expected behavior and prohibited activities to keep our platform safe for everyone.

Legal Rights

Your rights, our responsibilities, and how disputes are resolved fairly.

1. Acceptance of Terms

By accessing or using SavZen's website, mobile application, or any of our services, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, then you may not access the service.

These terms apply to:

  • All users of our website and mobile applications
  • Anyone who creates an account or uses our services
  • Visitors browsing deals, offers, and reward opportunities
  • Users participating in our loyalty and reward programs

By using SavZen, you represent that you are at least 18 years old or have parental consent to use our services.

2. User Accounts

Account Creation

To access certain features of SavZen, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Update your information to keep it accurate
  • Accept responsibility for all activities under your account

Account Security

You are responsible for:

  • Safeguarding your login credentials
  • Notifying us immediately of any unauthorized use
  • Logging out from shared or public computers
  • Using strong, unique passwords

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

3. Our Services

SavZen provides a platform that offers:

Deals & Coupons

Access to verified deals and discount codes from partner retailers.

ZenPoints Rewards

Earn ZenPoints on qualifying purchases from partner merchants. SavZen earns affiliate commission from partner retailers. A portion of this revenue is used to fund the ZenPoints rewards program.

SavZen does not guarantee that ZenPoints will be earned for every purchase. Eligibility depends on retailer terms and successful tracking.

Service Availability: Our services are provided "as is" and we strive for 99.9% uptime, but cannot guarantee uninterrupted access.

Third-Party Merchants: We partner with various retailers to provide deals and ZenPoints rewards. We are not responsible for merchant policies, product quality, or customer service.

4. ZenPoints & Rewards

What are ZenPoints?

ZenPoints are our proprietary reward points that you can earn by making qualifying purchases through our platform. Here's how they work:

    ZenPoints are promotional reward points issued by SavZen.
  • They are not legal tender, have no inherent monetary value,
  • are non-transferable, and cannot be exchanged except as
  • explicitly permitted within the SavZen rewards program.
  • SavZen reserves the right to withhold, adjust, or revoke ZenPoints if abuse, manipulation, or suspicious activity is detected.
  • ZenPoints are awarded only when a purchase is successfully tracked, validated, and approved by the retailer. Returned, cancelled, fraudulent, or ineligible purchases will not qualify.

How ZenPoints Works

To earn ZenPoints, you must:

  • Click through to merchants via our platform
  • Complete qualifying purchases within the same session
  • Meet minimum purchase requirements where applicable
  • Allow cookies and disable ad-blockers during the session

Exclusions

ZenPoints may not be available on:

  • Gift card purchases
  • Taxes, shipping, and fees
  • Returns, exchanges, or cancelled orders
  • Purchases using additional discount codes not provided by us
ZenPoints Timeline: ZenPoints typically become available days after purchase confirmation, depending on merchant policies.
SavZen reserves the right to modify, suspend, or discontinue the ZenPoints program, including earning rates, redemption options, and eligibility rules, at any time without prior notice.

5. User Conduct

Prohibited Activities

You agree not to:

  • Create multiple accounts to exploit offers
  • Use automated tools, bots, or scripts
  • Attempt to manipulate ZenPoints or reward systems
  • Share or sell your account credentials
  • Post false or misleading reviews
  • Engage in fraudulent activities
  • Violate any applicable laws or regulations
Consequences: Violation of these terms may result in account suspension, forfeiture of pending rewards, and legal action if necessary.

6. Content & Reviews

User-Generated Content

When you submit reviews, comments, or other content, you grant SavZen a non-exclusive, royalty-free license to use, modify, and display your content.

Content Standards:

  • Must be truthful and based on personal experience
  • Cannot contain offensive, discriminatory, or harmful language
  • Must not violate others' intellectual property rights
  • Should be relevant and helpful to other users

Content Moderation

We reserve the right to remove content that violates our guidelines or is reported by users. We may also edit content for clarity or length.

7. Privacy & Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Key Privacy Points

  • We collect only necessary information to provide our services
  • We use industry-standard security measures to protect your data
  • We don't sell your personal information to third parties
  • You have control over your data and can request deletion

8. Limitation of Liability

To the fullest extent permitted by law:

  • SavZen provides services "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid us in the past 12 months
  • We are not responsible for merchant actions, product quality, or delivery issues
Note: Some jurisdictions don't allow liability limitations, so these may not apply to you. You may have additional rights under local consumer protection laws.

9. Termination

Your Right to Terminate

You may terminate your account at any time by contacting our support team or using the account deletion feature in your profile settings.

Our Right to Terminate

We may suspend or terminate your account if:

  • You violate these terms
  • You engage in fraudulent activity
  • Your account remains inactive for extended periods
  • We're required to do so by law

Effect of Termination

Upon termination:

  • Your access to services will be suspended
  • Pending ZenPoints may be forfeited if termination was due to violations
  • Confirmed ZenPoints will be paid according to our standard timeline
  • Some provisions of these terms will survive termination

10. Dispute Resolution

Informal Resolution

Before taking formal action, we encourage you to contact us at [email protected] to resolve any disputes informally.

Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration rather than in court, except where prohibited by law.

Class Action Waiver: You agree not to participate in class action lawsuits against SavZen. Disputes must be resolved individually.

11. Changes to Terms

We may update these terms from time to time to reflect:

  • Changes in our services or features
  • Legal or regulatory requirements
  • Industry best practices
  • User feedback and suggestions

Notification Process

When we make changes, we will:

  • Update the "Last Modified" date at the top of this page
  • Send email notifications for significant changes
  • Post announcements on our website
  • Provide 30 days notice for material changes

Your continued use of SavZen after changes take effect constitutes acceptance of the new terms.

12. Contact Information

If you have questions about these terms or need assistance, please contact us:

Email Support

[email protected]

Response within 24 hours

Live Chat

Available on our website

Mon-Fri, 9 AM - 6 PM EST

These terms were last updated on March 7, 2026

By using SavZen, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Questions About Our Terms?

Our support team is here to help clarify any questions you might have about these terms and conditions.