Privacy Policy

1. Information We Collect

a) Information you provide

• Account details (name, email address, password)
• Support messages and communications with us
• Preferences (e.g., newsletter opt-in, country selection)
• Reward-related details (only if needed for redemption, where available)

b) Information collected automatically

• Device and browser information (IP address, device type, browser version)
• Usage data (pages viewed, clicks, referral events)
• Approximate location (derived from IP for country routing)

c) Affiliate and referral tracking data

When you click a partner link from SavZen, we may receive referral and transaction status signals from the retailer or affiliate network to confirm eligibility and attribute ZenPoints for eligible purchases.

Browser Extension Data (if you install it)

If you install our browser extension, it may process limited data to help detect coupons, enable eligible tracking, and display ZenPoints-related messages on supported merchant sites.

• Merchant domain you are visiting (to match deals)
• Interaction events required to activate features (e.g., button clicks)
• Technical signals for troubleshooting (e.g., extension version)

2. How We Use Information

• Provide and maintain SavZen and your account
• Display relevant stores, deals, and localized content
• Track referrals and confirm ZenPoints eligibility for eligible purchases
• Send service messages (e.g., account verification, important notices)
• Send marketing emails if you opt in (you can unsubscribe anytime)
• Improve performance, prevent abuse/fraud, and debug issues

3. Legal Bases (UK GDPR / GDPR)

If you are in the UK/EEA, we rely on these legal bases:

• Contract: to provide your account, features, and reward tracking
• Legitimate interests: to improve services, analytics, and prevent fraud
• Consent: for optional marketing communications and certain cookies (where required)
• Legal obligations: where we must comply with law or respond to lawful requests

4. Cookies & Similar Technologies

We use cookies and similar technologies for security, essential site features, analytics, and referral tracking. You can control cookies through your browser settings and our cookie preferences tool (where available).

5. How We Share Information

We may share limited data with:

• Affiliate networks and retailers to attribute referrals and confirm eligible transactions
• Service providers (hosting, analytics, security, email delivery) under contractual safeguards
• Legal authorities where required by law or to protect our rights

6. Your Choices & Rights

• Update account details from your profile (where available)
• Unsubscribe from marketing emails using the link in the email
• Manage cookies in browser settings or cookie preferences tool
• Request access, correction, or deletion of your personal data (subject to legal limits)

To make a privacy request, contact us at [email protected].

7. International Transfers

Your information may be processed in countries outside your country of residence (including the UK and other locations) depending on where our service providers operate. Where required, we use appropriate safeguards to protect data transfers.

8. Data Retention

We retain information only as long as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary depending on the type of data and purpose.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

SavZen is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us to remove it.

11. US/California Notice (if applicable)

If you are a resident of certain US states, you may have additional privacy rights (such as access, deletion, or correction), subject to verification and exceptions under applicable laws.

We do not sell personal data. To submit a request, email [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will take reasonable steps to notify you. The latest version will always be posted on this page with an updated “Last updated” date.

13. Contact

If you contact us, we may keep a record of communications to help resolve issues and improve support.